Monday, January 21, 2008

Verifying the build number - IMSS/IWSS/OSCE

You may need to know the build number if the support engineer asked you during the troubleshooting. How do you verify that your product is installed with the latest patch or service pack? Yes, you need to look at the build number.

For IMSS and IWSS
Logon to the console. You will be at the summary page. Look at the list of the components. Locate "build" under current version column. If you are not sure, the screen shots as below:


IWSS


IMSS


For OSCE
This one is a little different. From the console, right hand side of your screen at the top most you should be able to see Help in the drop drown menu. Click that to find About. Click on the About.



Now you already have the build number. If you need to verify against the build number of the latest patch, find it in the ReadMe file.

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